Privacy Policy
Last updated: 7 August 2026
1. Introduction
MBeauty (“we”, “us”, “our”) is a beauty salon based in Dublin, Ireland. We are committed to protecting your privacy and handling your personal data responsibly and in accordance with the General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and what rights you have in relation to it.
2. Who We Are
MBeauty is the data controller responsible for your personal data. We are based in Dublin, Ireland. If you have any questions about this Privacy Policy or how we handle your personal data, you can contact us using the details in the “Contact Us” section below.
3. Information We Collect
We may collect the following categories of personal data: (a) contact details such as your name, email address and phone number, provided when you make a booking or contact us; (b) booking and appointment information, including treatment history, preferences and notes relevant to your treatments; (c) health and skin information you voluntarily provide during consultations, where relevant to the safe delivery of a treatment; (d) payment information processed by Fresha or our payment providers (we do not store full card details ourselves); and (e) technical and usage data collected automatically when you visit our website, such as IP address, browser type and pages visited, via cookies and analytics tools.
4. How We Use Your Information
We use your personal data to: manage and deliver your bookings and treatments; communicate with you about appointments, including reminders and confirmations; provide safe and suitable treatments based on your consultation and health information; process payments; respond to enquiries and provide customer support; send marketing communications where you have consented to receive them (you can unsubscribe at any time); improve our website and services through analytics; and comply with our legal and regulatory obligations, including health and safety and financial record-keeping requirements.
5. Booking Through Fresha
We use Fresha, an independent third-party booking platform, to manage our appointments. When you book a treatment with us, the personal data you enter (such as your name, contact details and payment information) is collected and processed by Fresha in accordance with Fresha’s own privacy policy, and shared with us so that we can manage your appointment. We encourage you to review Fresha’s privacy policy for details of how they handle your data.
6. Cookies and Analytics
Our website uses cookies and similar technologies, including Google Analytics, to help us understand how visitors use our site and to improve your browsing experience. For full details of the cookies we use and how to manage them, please see our separate Cookie Policy.
7. Sharing Your Information
We do not sell your personal data. We may share your information with trusted third parties where necessary, including: Fresha, to manage bookings, appointments and payments; Google Analytics, for website usage analysis; IT, hosting and software providers who support our business operations; and regulatory or law enforcement bodies where we are required to do so by law. Any third party we work with is expected to handle your data securely and in accordance with applicable data protection law.
8. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting or reporting requirements. Booking and treatment records are generally kept for a reasonable period to support ongoing client care and in case of any queries or complaints, after which they are securely deleted or anonymised.
9. Your Rights Under GDPR
Under GDPR, you have the right to: access the personal data we hold about you; request correction of inaccurate or incomplete data; request erasure of your data in certain circumstances; restrict or object to certain processing of your data; request a copy of your data in a portable format; and withdraw consent at any time where processing is based on consent (for example, marketing emails). To exercise any of these rights, please contact us using the details below. You also have the right to lodge a complaint with the Data Protection Commission (DPC), Ireland’s supervisory authority, at www.dataprotection.ie.
10. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or alteration. While we take reasonable steps to keep your information secure, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
11. Children's Privacy
Our services and website are not directed at children, and we do not knowingly collect personal data from children without appropriate parental or guardian consent. If you believe a child has provided us with personal data without appropriate consent, please contact us so we can address it.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any updates will be posted on this page with a revised “last updated” date, and we encourage you to review it periodically.
13. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us: MBeauty, Dublin, Ireland. Phone: 085 265 0508. Email: info@mbeauty.ie (please confirm/update this address).